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Privacy Policy

A legal disclaimer

ABOUT THIS POLICY

This Website Privacy Policy explains how HI Advisory Partners ("we," "our," or "us") collects, uses, and protects information when you visit or use our website at www.HIAdvisoryPartners.com. It applies to general website visitors and online interactions. If you are a health insurance customer or applicant, please also refer to our separate HIPAA Notice of Privacy Practices for information specific to your Protected Health Information (PHI).

1. Scope of This Policy

1. Scope of This Policy

This Website Privacy Policy applies to:

  • All visitors to www.HIAdvisoryPartners.com and any subdomains

  • Users who create accounts, request quotes, or submit inquiries through our website

  • Interactions through our online chat, contact forms, and digital marketing channels

This policy does not govern the use of Protected Health Information (PHI) collected in connection with your health insurance coverage. Please refer to our HIPAA Notice of Privacy Practices for those details.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our website, you may voluntarily provide:

  • Name, email address, phone number, and mailing address

  • Date of birth and household size (for quote requests)

  • General health-related information submitted through quote or application forms

  • Payment information (processed securely by our payment processor; we do not store full card numbers)

  • Messages or questions submitted through contact or chat forms

 

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data, including:

  • IP address and approximate geographic location (city/region level)

  • Browser type, version, and operating system

  • Pages viewed, time spent on each page, and navigation paths

  • Referring URL (the site that directed you to ours)

  • Device type and screen resolution

  • Cookie identifiers and session data (see Section 7)

 

2.3 Information from Third Parties

We may receive information about you from:

  • Insurance carriers and brokers with whom we partner

  • Marketing and lead generation platforms (subject to your consent on those platforms)

  • Analytics providers such as Google Analytics

  • Social media platforms when you interact with our social content or ads

3. How We Use Your Information

We use the information collected on our website to:

  • Respond to your quote requests, inquiries, and customer service needs

  • Process insurance applications and enrollment forms

  • Send you information about plans, pricing, and coverage options you've requested

  • Deliver transactional emails (e.g., confirmation of quote requests or form submissions)

  • Improve our website's functionality, layout, and content

  • Conduct analytics to understand how visitors use our site

  • Comply with legal obligations and prevent fraud

  • Send marketing communications, where you have given consent or where permitted by law

3.1 Legal Basis for Processing (Where Applicable) Where required by law (e.g., for users in states with comprehensive privacy laws), we process your data based on: your consent, contractual necessity, legitimate business interests, or legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Insurance Carriers: To obtain quotes and process applications on your behalf.

  • Service Providers: Third-party vendors who assist with website hosting, analytics, email delivery, payment processing, and customer support — under confidentiality agreements.

  • Marketing Partners: With your consent, to provide you with relevant offers from trusted partners.

  • Legal Authorities: When required by law, court order, or to protect our rights and users' safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate personal information•Request deletion of your personal information (subject to legal retention requirements)

  • Opt out of the sale or sharing of personal information (we do not sell data, but you may still submit this request)

  • Opt out of targeted advertising

  • Receive a copy of your data in a portable format

  • Non-discrimination for exercising your privacy rights

5.1 State-Specific Rights

The following additional rights may apply based on your state:

  • California (CCPA/CPRA): Right to know, delete, correct, and opt out of sharing; right to limit use of sensitive personal information.

  • Virginia (VCDPA): Right to access, correct, delete, data portability, and opt out of profiling.

  • Colorado, Connecticut, Texas, and other states with comprehensive privacy laws: Similar rights as above; contact us for specifics.

 

To submit a privacy request, contact us at info@HIadvisorypartners.com.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • TLS 1.3 encryption for all data transmitted between your browser and our website (look for the padlock icon)

  • Secure, access-controlled hosting environments

  • Employee training on data handling and security best practices

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, analyze traffic, and deliver relevant content.

 

7.2 Types of Cookies We Use

  • Strictly Necessary: Essential for the website to function (login sessions, security). Cannot be disabled.

  • Performance / Analytics: Measure site usage and performance (e.g., Google Analytics with IP anonymization enabled).

  • Functional: Remember your settings and preferences across visits.

  • Marketing / Targeting: Deliver personalized advertisements. Only used with your consent.

 

7.3 Managing Cookies

You may accept, decline, or manage cookie preferences through our Cookie Consent Manager (displayed on your first visit) or through your browser settings. Note that disabling certain cookies may affect website functionality. We honor Global Privacy Control (GPC) signals where required by law.

8. Third-Party Links and Services

 

Our website may contain links to third-party websites, including insurance carrier portals, government exchanges (e.g., HealthCare.gov), and social media platforms. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policy of any external site before providing personal information.We also embed third-party tools (e.g., chat widgets, social sharing buttons) that may independently collect data about your visit. These tools operate under their own privacy policies.

9. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Website inquiry data: up to 2 years, or until you request deletion

  • Quote and application data: up to 10 years, in accordance with insurance record-keeping requirements

  • Analytics data: typically aggregated and de-identified after 26 months

When personal information is no longer needed, it is securely deleted or anonymized.

10. Children's Privacy

 

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

 

We may update this Website Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page with a revised "Last Revised" date and, where appropriate, notify you via email or a prominent notice on our website. Your continued use of our website after any update constitutes your acceptance of the revised policy.

12. Contact Us

 

If you have questions, concerns, or requests related to this Website Privacy Policy, please contact:

 

Email: info@hiaadvisorypartners.com

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